Apple store employees are highly qualified & well-paid.

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Masters of Science in information technology, MBA, B Tech in electrical engineering, computer science, packaging, robotics, automation engineering, or bat helped in computer application ---- these are the background of most shop floor employees of the two recently unveiled company-owned stores of Apple in India.

    

     Some are even educated in foreign institutions like 

 Griffith University, and then there are some ex-pats managing the show who have been internally transferred from Apple store operations in Europe or the Middle East, reveals the Linkedin accounts of several employees. And almost all are experienced!

     In a rather note-so-glamourous world of on-the-ground retail jobs in India. Apple seems to be charting a new course in the country. There's more. Industry executives said Apple is paying packages of well over ₹1 lakh per month, which is more than 3-4 times the compensation in a similar role in other electronic stores.

  

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   Apple has hired over 170 employees to manage its two stores--- called Apple BKC in Mumbai and Apple Shaker in New Delhi ---- and has trained them to global customer service levels. The BKC store has employees who can speak 25 different languages, while the Shaker one has employees from 18 States who collectively speak more than 15 languages.

    Apple g did not respond to queries for this story till Friday press time. Analysts said Apple wanted to create a premium experience in its stores which is reflected in their hiring.

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  "It's the magic of Apple to pull talent which is why there are so many engineers and well-qualified employees working there. It's there globally for Apple and they can also afford such employees. Also, retail is a good starting point for several global organisations before they move to higher roles which Apple can replicate in India," said an industry researcher IDC India associate vice-president of Back-end at Singh. 

     According to Apple's career page on its website, the company offers health and wellness medical plans, paid leaves tuition expenses for educational courses, stock grants and discounts when purchasing Apple stock, and employee discounts for Apple products ET spoke to some Apple retail employees who chose to remain anonymous.

   " I had just submitted my resume on the website and got a call. Previously, I had experience in sales so doing a job at the store is not very different from what I was doing. But the brand value is huge and will help in my next job," said an employee.

   Another employee said this is the first time he is interacting with customers. He said there was extensive training which helps him now." I had a tech job and I know if I can get associated with Apple in any role, it will help me in future," he said.

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